Terms & Conditions

These terms and conditions apply only to orders placed on this website.

This website is operated by Maison Splendid. Throughout the site, the terms 'we', 'us' and 'our' refer to Maison Splendid. Maison Splendid offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our 'Service' and agree to be bound by the following terms and conditions ('Terms of Service', 'Terms'), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Website Registration
Registering with this site is optional - you can complete your purchase without creating an account. Registration enables you to access the account section of our site to update your details, view your order history and status.

Orders placed online will be confirmed by automated email. We will contact you if your order will be delayed or cannot be fulfilled.

All prices are displayed in British Pounds (GBP) and are inclusive of VAT at the current rate.

All images are for display purposes only. Colour variations may occur depending on your monitor settings. 

All products will remain the property of Maison Splendid until payment is made in full. 


All items are subject to availability. We will inform you as soon as possible if goods you have ordered are not available. 


All rights, including copyright, for this website are owned by or licensed to Maison Splendid.

Any use of this website, its images or content, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Maison Splendid.



Postage to the United Kingdom is £5 for all orders under £50.00. For orders over £60.00 postage is free.


Payment & Security

We do not store any credit card details in a database and we only use the details you provide us for the purposes set out on this website. We will not pass your details on to any other person/company unless required to do so by law.

To ensure that shopping online is secure, your credit/debit details will be encrypted so as to minimise the risk of your details being accessed by an unauthorised individual as they are sent over the internet. All information entered into our website is done through a secure section of the site.

We reserve the right to refuse an order where we cannot obtain authorisation for your payment.

Returns Information

If you are unhappy with your purchase please return within 14 days. Products must be returned unused and in their original packaging.

If you wish to return any items, please refer to the returns information on our website. We do not cover any costs involved in returning goods.